The Valley of the Butterflies Vacations from $463

Patrons be AWARE…. Pictures posted on this hotels website and other sites are NOT accurate. This is NOT a beach front hotel. The daybeds and umbrellas do NOT belong to this hotel. You need to walk there and pay if you want any of those spots. I specifically booked this hotel because of the TWO pictures posted online showing the daybeds. To my surprise when I pulled up to the hotel was that it’s not near the water. I feel deceived based on the advertising. Front desk was very friendly. View from the hotel balcony is great but after all expected when your on the upper floors facing the ocean. Two pictures I posted are from the site. Actuall picture I posted was from my room balcony To hotel management…. Please don’t reply with your apologies. Remove those deceptive pictures to make it right for future guests

Rooms,cleaning , location was good but especially staff was perfect

Good

Overall, we had a nice vacation, but the hotel did not meet our expectations. The biggest disappointment was the food. Most of the meals were average at best and lacked flavor. Even though we had an all-inclusive package with three meals a day, we ended up eating outside the hotel most of the time. The only exception was the pizza, which was excellent and by far the best food served at the hotel. The beach BBQ was also disappointing, as the food was cold and not tasty. The room cleaning was only average. Housekeeping did not consistently refill the soap or the minibar, and the towels were not changed every day as we would expect from a hotel of this standard. Overall, the location is good and the staff were friendly, but the food quality and housekeeping need significant improvement.